TwoSync End User License Agreement (EULA)
Last updated: August 1, 2026
This is an English translation provided for convenience. In case of any discrepancy, the Turkish version prevails.
This End User License Agreement (the "Agreement") is concluded between Ayentech Teknoloji ve Bilişim Ltd. Şti. ("Ayentech") and you (the "User") in relation to the TwoSync mobile application (the "App"). By downloading or using the App, you are deemed to have accepted this Agreement.
1. Parties and Apple's Position
This Agreement is concluded solely between Ayentech and you; Apple Inc. ("Apple") is not a party to this Agreement. Ayentech — not Apple — is responsible for the App and its content. The usage rights granted are no narrower than the usage rules set out in the Apple Media Services Terms and Conditions.
2. Scope of License
Ayentech grants you a non-transferable, non-exclusive, limited license to use the App for personal, non-commercial purposes on Apple-branded devices that you own or control, as permitted by the Apple Media Services Terms. Access through Family Sharing or volume purchasing is subject to Apple's applicable rules.
You may not: rent, lend, sell, sublicense or distribute the App; decompile or reverse-engineer it (except as expressly permitted by applicable law); create derivative works; or circumvent security measures.
3. Nature of the App — Not a Therapy/Healthcare Service
TwoSync is a personal development and lifestyle application. No content or feature of the App — including daily questions, cards, programs, the "relationship health score", mood sharing and the AI-powered chat — constitutes psychotherapy, psychological counselling, medical diagnosis or treatment, and none of them substitutes such services. Content is provided for general information and psycho-education only. For concerns about your mental health, please consult a physician or a mental health professional; in an emergency call your local emergency number (112 in Türkiye). AI assistant responses are generated automatically and do not constitute professional advice.
4. Account, Partner Pairing and User Content
- The App is intended for users aged 18 and over.
- You are responsible for the accuracy and confidentiality of your account credentials.
- By the nature of the App, content you choose to share (answers, moods, messages, calendar/tasks) is shared with your paired partner, and you accept that it may be displayed on their device.
- You own the content you create; you grant Ayentech only the limited rights necessary to provide the service (hosting, transmission, backup).
- You may not share unlawful, defamatory or rights-infringing content, or use the App for harassment, threats or unauthorised surveillance.
5. Subscriptions and Payments
Certain features require a paid subscription. Subscriptions are purchased through your Apple account and renew automatically. Monthly and yearly plans are offered; the applicable price for each plan is shown before purchase on the in-App subscription screen and on the App Store, in the currency of your storefront.
New users are offered a 7-day free trial. No charge is made during the trial period and you may cancel at any time. At the end of the trial the subscription starts automatically on the plan you selected and is charged. To avoid being charged, you must cancel in your Apple account settings at least 24 hours before the trial ends; this window is a processing period set by Apple.
The same rule applies to renewals: a subscription not cancelled at least 24 hours before the end of the current period renews automatically and the renewal fee is charged. Cancellation is done in your Apple account settings; if you cancel, your access continues until the end of the period you have paid for. Refunds are subject to Apple's refund policy.
6. Maintenance and Support
Ayentech is solely responsible for maintenance and support of the App. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Support: info@ayentech.com.tr
7. Warranty
The App is provided "as is". To the maximum extent permitted by applicable law, Ayentech disclaims all warranties, including implied warranties. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App. Any other claims, losses and liabilities attributable to a failure to conform to a warranty are Ayentech's responsibility.
8. Product Claims
Ayentech — not Apple — is responsible for addressing any claims by you or a third party relating to the App or your possession and/or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar legislation.
9. Intellectual Property
The App and its content (trademarks, design, software, texts) belong to Ayentech or its licensors. In the event of any third-party claim that the App infringes intellectual property rights, Ayentech — not Apple — is responsible for the investigation, defence, settlement and discharge.
10. Legal Compliance and Export
You represent and warrant that you will use the App in compliance with applicable law; that you are not located in a country subject to a U.S. embargo or designated by the U.S. as a "terrorist supporting" country; and that you are not listed on any U.S. list of prohibited or restricted parties.
11. Third-Party Terms
The App uses third-party services such as Apple, Google Firebase, RevenueCat and event data providers. You must comply with any applicable third-party terms when using the App.
12. Third-Party Beneficiary
Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement; upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Ayentech is not liable for indirect, incidental, special or punitive damages, or loss of data or profits. Ayentech's total liability is limited to the total amount you paid for the App in the 12 months preceding the event giving rise to the claim. Mandatory consumer rights remain unaffected.
14. Termination
Ayentech may suspend or terminate your account if you breach this Agreement. You may delete your account at any time within the App; the handling of your personal data is described in the Privacy Notice.
15. Governing Law and Jurisdiction
This Agreement is governed by the laws of the Republic of Türkiye. The Courts and Enforcement Offices of Gebze have jurisdiction over disputes; for consumer transactions, the jurisdiction of the courts and arbitration committees at the consumer's place of residence is reserved.
16. Contact
Ayentech Teknoloji ve Bilişim Ltd. Şti.
Address: Cumhuriyet Mah. Şişecam Yolu Sk. Arge 11 No:52 İç Kapı No:1 Gebze/Kocaeli, Türkiye
E-mail: info@ayentech.com.tr
© 2026 Ayentech Teknoloji ve Bilişim Ltd. Şti. — TwoSync