TwoSync Privacy Notice
Last updated: August 1, 2026
This is an English translation provided for convenience. In case of any discrepancy, the Turkish version ("Aydınlatma Metni") prevails. Processing of personal data is governed primarily by Turkish Law No. 6698 on the Protection of Personal Data ("KVKK").
Address: Cumhuriyet Mah. Şişecam Yolu Sk. Arge 11 No:52 İç Kapı No:1 Gebze/Kocaeli, Türkiye
E-mail: info@ayentech.com.tr
Mersis No: 0119119545500001
This Privacy Notice has been prepared by Ayentech Teknoloji ve Bilişim Ltd. Şti. ("Ayentech" or the "Company"), acting as data controller under Article 10 of KVKK, to inform users of the TwoSync mobile application (the "App") about the processing of their personal data.
1. Important Notice: TwoSync Is Not a Therapy or Healthcare App
TwoSync is a personal development and lifestyle application designed to help couples strengthen their relationship through fun, structured content.
- No feature of the App — including daily questions, card decks, the "relationship health score", mood sharing, the AI-powered chat assistant and content referred to as "programs" — constitutes psychotherapy, psychological counselling, medical diagnosis or treatment, and none of them is a substitute for such services.
- App content is provided as general psycho-educational and personal development material, not as a service delivered by healthcare professionals.
- If you have concerns about your own or a loved one's mental health, please consult a physician or a mental health professional. In an emergency, call your local emergency number (112 in Türkiye).
- The Company does not intend to process health data. We recommend that you do not share health information in free-text fields (e.g. answers, messages).
2. Categories of Personal Data Processed
| Category | Examples |
|---|---|
| Identity | Full name, date of birth |
| Contact | E-mail address, phone number |
| Account | Password (encrypted), account status, e-mail/phone verification, Sign in with Apple identifier |
| Relationship Profile | Relationship status and start date, partner pairing data, interests, relationship goals and preferences |
| In-App Content | Daily question answers, card/question interactions, mood check-ins, messages with your partner and the AI assistant, voice messages, calendar events, tasks |
| Location | Approximate/precise location (only with your permission; for nearby event and venue suggestions) |
| Security | IP address, session and authentication logs, device identifiers |
| Device & Usage | Device model, OS version, app version, language/time zone, network type, crash and performance logs, push token |
| Financial (limited) | Subscription status and purchase history (payments are processed by Apple; your card details are never shared with the Company) |
| Audio/Visual | Camera is used only to scan the pairing QR code (no images are stored); microphone is used only to record voice messages |
Given the nature of the App, content you enter (answers, messages, moods) may contain information about your private life. Such content is processed solely to provide the service and is not shared with third parties other than those listed in Section 5.
3. Purposes of Processing
- Creating and managing your account; identity verification (e-mail/OTP),
- Partner pairing and operating the couple account; syncing content between partners,
- Providing App features including daily questions, cards, programs, mood sharing, chat and the AI assistant,
- Showing nearby event and venue suggestions (if location permission is granted),
- Managing subscriptions and purchases; entitlement checks,
- Sending notifications (subject to your permission),
- Ensuring service security; detecting errors and crashes; improving performance,
- Complying with legal obligations and responding to requests from competent authorities,
- With your explicit consent: use of services requiring international data transfers (Section 5) and other optional processing.
4. Legal Bases (KVKK Art. 5)
- Art. 5/2-c — performance of a contract: membership, pairing, content sync, subscription management,
- Art. 5/2-ç — legal obligation: statutory retention and notification duties,
- Art. 5/2-f — legitimate interest: service security, crash analysis, fraud prevention,
- Art. 5/1 — explicit consent: international data transfers (Art. 9) and optional processing (see the Explicit Consent Form).
5. Data Sharing
- Your partner: content you choose to share (answers, moods, messages, calendar/tasks) is shared with your paired partner.
- Railway Corp. (USA): server, database and file storage infrastructure for the App; servers are located in the United States (Oregon).
- Google Firebase (USA): push notifications, crash reporting and performance monitoring.
- RevenueCat (USA) and Apple: subscription and purchase verification.
- Event data providers (e.g. Ticketmaster): nearby event suggestions (only the search region is transmitted — never your identity data).
- Competent public authorities: where legally required.
Some of the above providers operate servers outside Türkiye. International transfers are made in accordance with KVKK Art. 9, based on your explicit consent or other safeguards provided by law.
6. Collection Methods
Your personal data is collected electronically via in-App forms (registration, profile, onboarding), your in-App interactions (answers, messages, moods), device permissions (location, camera, microphone, notifications) and automated means (session logs, crash/performance data).
7. Retention
Your data is retained for as long as your membership continues and for the periods required by law. When you delete your account, your data is erased, destroyed or anonymised, except where retention is legally required.
8. Your Rights (KVKK Art. 11)
You have the right to: learn whether your personal data is processed; request information; learn the purpose of processing and whether data is used accordingly; know the third parties to whom data is transferred domestically or abroad; request correction; request erasure or destruction under KVKK Art. 7 and notification of these actions to recipients; object to results arising exclusively from automated analysis; and claim compensation for damages caused by unlawful processing.
You may submit requests to info@ayentech.com.tr or in writing to the address above. Requests are resolved free of charge within 30 days at the latest.
9. Children
The App is intended for users aged 18 and over. Accounts identified as belonging to minors are closed and their data deleted.
10. Changes
You will be notified of updates to this notice in-App and/or by e-mail. The current version is always available in the App and on our website.
© 2026 Ayentech Teknoloji ve Bilişim Ltd. Şti. — TwoSync